ADP Canada’s Workplace Insight series explores the impact of the COVID-19 pandemic in the workplace. The first survey found most working Canadians felt safe at work in the first weeks of the COVID-19 pandemic, while the latest pulse survey explores employer preparedness and response to the pandemic. Conducted by Angus Reid on behalf of ADP Canada, the second survey shows that while many organizations are working hard to provide adequate guidelines and resources to support employees, responses vary by industry. 

Nearly nine in 10 working Canadians said their organizations have adapted quickly to a new normal, swiftly adopting new policies and procedures related to COVID-19 to protect their workforce during the pandemic. Respondents report that most employers are also providing tangible resources for remote work and 75 per cent are providing regular, timely updates about the pandemic to their teams.

Key Findings:

  • 89 per cent of working Canadians said their employer has either updated existing policies or introduced new policies as a result of the pandemic
  • 75 per cent of respondents feel employers provide regular, timely updates on COVID-19
    • Over 80 per cent of workers in government, healthcare, education, and business or professional services report receiving timely updates
  • Responses indicate that nearly three out of five employers (59%) are providing additional resources for employees to work from home

While communication lines are open and companies have moved quickly to physically protect their workforce, the survey highlights an opportunity to further support the mental health of employees – particularly those on the front lines of the pandemic. Less than half of healthcare workers (46%) and only a quarter (27%) of those working in retail/food services/hospitality and warehouse/transportation say their employer is providing additional mental health support.