YWCA TechLink is an IT helpdesk service for vulnerable members of the community (seniors, youth at risk, low-income, those facing homelessness, etc.) in Metro Vancouver. YWCA Metro Vancouver is looking to connect with organisations who would be interested in making referrals to the service.
Here are details about the new program:
- YWCA TechLink is a free, local IT helpdesk service for vulnerable members of the community in Metro Vancouver, launching on August 31.
- With so much having gone virtual due to COVID-19, YWCA TechLink will be able to support vulnerable community members – including seniors, immigrants, youth at risk and more, with everyday IT and tech inquiries and accessing essential services which may have now moved online.
- The team at YWCA TechLink can assist with basic IT questions, like how to set up devices, access the internet, access services and more, over the phone and virtually.
- The service will be provided through YWCA Metro Vancouver by residents of the Lower Mainland who have a background & qualifications in IT and who have been impacted by the pandemic, and will be based out of Vancouver.
You can also download and send this poster to any clients you support who might find this service useful. As YWCA TechLink plans their training, they’d also love to know – what kind tech support needs do your clients have? Have you identified any specific areas where they need help? Please fill out this survey to share your insights.
If you’ve got anyone in mind who might need general support with IT and tech, please refer them to ywcavan.org/techlink-support to get booked in for free, friendly tech support. Appointments will be available from August 31!
