The Canadian Council on Rehabilitation and Work published The Disability Confidence Gap: Five Critical Workplace Accessibility Gaps Employers Need to Address paper. The research reveals five major workplace accessibility gaps employers need to address to build more inclusive and disability-confident workplaces across Canada.

Five workplace gaps employers can no longer ignore

The research points to a clear conclusion: disability confidence is built through practical systems leaders can own, communicate, and measure.

  • 49% gap in workplace adjustments:
    Nearly half of business leaders said workplace adjustments are not actively promoted or consistently provided.
  • 64% gap in barrier removal:
    Many employers still lack a formal process to identify, address, and remove accessibility barriers.
  • 70% gap in lifecycle accessibility reviews:
    Organizations reported they have not reviewed accessibility across the full employment lifecycle.
  • 70% gap in leadership training:
    Leaders often do not receive training to address disability-related myths, misconceptions, and bias.
  • 86% gap in feedback and accountability:
    Few employers reported gathering feedback from people with disabilities and publicly committing to action.

For further information about the research and to download the paper, click here.