The Canadian Council on Rehabilitation and Work published The Disability Confidence Gap: Five Critical Workplace Accessibility Gaps Employers Need to Address paper. The research reveals five major workplace accessibility gaps employers need to address to build more inclusive and disability-confident workplaces across Canada.
Five workplace gaps employers can no longer ignore
The research points to a clear conclusion: disability confidence is built through practical systems leaders can own, communicate, and measure.
- 49% gap in workplace adjustments:
Nearly half of business leaders said workplace adjustments are not actively promoted or consistently provided. - 64% gap in barrier removal:
Many employers still lack a formal process to identify, address, and remove accessibility barriers. - 70% gap in lifecycle accessibility reviews:
Organizations reported they have not reviewed accessibility across the full employment lifecycle. - 70% gap in leadership training:
Leaders often do not receive training to address disability-related myths, misconceptions, and bias. - 86% gap in feedback and accountability:
Few employers reported gathering feedback from people with disabilities and publicly committing to action.
For further information about the research and to download the paper, click here.

