At Volunteer Toronto, we regularly talk to people who want to volunteer, and organizations looking for volunteers. As volunteering continues to change and adapt to today’s world, there are a few key things we’ve learned from both volunteer-seekers and organizations that can help in your volunteer search.
What to expect when you apply to volunteer
Every organization will use a different process for accepting interest and applications. Here’s what you can expect when you apply to volunteer:
You might not hear back
Organizations often get a lot of applications for volunteer roles, and the leader of volunteers may not be able to get back to everyone. You can usually expect to hear back if you’re invited to a next step, like an interview. When you apply, look for a confirmation email or a timeline on the volunteer posting that will indicate when and if you’ll hear back about the role.
You might apply to a lot of roles
It can be disheartening when you get excited about a volunteer role, put in the time to prepare the application, and then not hear anything. Don’t give up hope! There is a role out there for you, but it might mean applying to a few different roles first. If you’re really interested in a particular organization, explore their website or find other volunteer listings as ways to get involved. When you apply, look for information about how else you can be a part of the organization’s community, or look for other roles that match your interest with a different organization. Be prepared to apply to multiple roles before you start volunteering.
You might not reach a human right away
If you’ve ever applied to a volunteer role through an application form, you already know that you might not be connecting with a human right away. A lot of screening processes use technology tools to make the process smoother for the applicant and the volunteer manager. This will often mean you need access to reliable internet, an email account, and sometimes a webcam and microphone. When you apply, look for at least one form of direct contact with the volunteer manager, such as an email or phone number, so you can reach out if there are any concerns.
What to ask about when you want to volunteer
If you’re ever unsure about something with a volunteer role, from the activities and duties to the expectations of the screening process, it’s always helpful to ask directly. Here are some questions to consider:
What are the expectations for requesting a reference letter or confirmation of hours?
If you want to volunteer in order to get a reference or confirmation of hours, it’s important to ask what’s required as a volunteer to request this. A good reference will only be possible when your supervisor or volunteer manager gets to know you, but confirmation of hours may be an option early in your volunteer engagement. Ask the volunteer manager if there is a minimum expectation, such as a certain number of shifts or hours, before you’re able to make the request.
What is the time commitment, and is it possible to take time off?
Many roles will require a consistent schedule, such as the same time every week or month. However, life can get in the way, pulling your attention or time when you have a planned volunteer shift. Before you get involved, it can be helpful to know how long a commitment is required, how frequently the volunteer shift or activity takes place, and how to take time off if needed. Ask the volunteer manager how much notice is needed before taking time away or stepping back from the volunteer role.
Who pays for the criminal record check?
A criminal record check, also called a police record check or criminal background check, is required for certain specific volunteer roles. This should be communicated in the position description, but you won’t need to go through the process of requesting the check until the organization is ready to move forward with you as a volunteer in the role. In many parts of the country, some (or all) criminal record checks have a fee for volunteers. Ask the volunteer manager who will pay for the check, and if reimbursement is an option if you need to pay out of your own pocket.
Go out there and volunteer!
These tips and questions are just one part of the volunteer journey. Now seek out the roles you’re looking for and apply – and be ready to get the information you need ahead of time to be successful!
Sammy Feilchenfeld, CVA (he/him) is an adult educator, volunteer manager and lifelong learner. His 20+ years of experience leading volunteers inform the interactive learning experiences that are the core of his work as Senior Manager of Learning at Volunteer Toronto. As Canada’s largest volunteer centre, Volunteer Toronto connects volunteers with the organizations that engage them. Sammy’s work supports the learning goals of nonprofit leaders, Board members, volunteers and more.
The views expressed in this article are the author’s alone and do not necessarily represent those of CharityVillage.com or any other individual or entity with whom the authors or website may be affiliated. CharityVillage.com is not liable for any content that may be considered offensive, inappropriate, defamatory, or inaccurate or in breach of third-party rights of privacy, copyright, or trademark.
