Making it happen: Exploring the nature of successful co-operatives

In naming 2012 as the United Nations’ Year of Co-operatives, UN Secretary-General Ban Ki-moon said, “Co-operatives are a reminder to the international community that it is possible to pursue both economic viability and social responsibility.” In recognition of the Year...

Why RFPs should be a nonprofit leader’s best friend

You finally get the go-ahead. After much deliberation over many months, your project proposal has been given the green light by your board. You've got the money set aside to get it done, and even know of a company that...

Back from the brink: How nonprofits bounce back from crippling funding cuts

Nestled amongst the lush greenery of Langley, British Columbia, the Langley Senior Resources Society has spent the last 30 years offering services that help the elderly maintain their independence. Then, in 2009, the centre's contract for outreach programs – which included...

Nonprofit Innovation Awards celebrate innovation (and failure) in Calgary

At the second annual Calgary Nonprofit Innovation Awards on September 13, Calgary Chamber of Voluntary Organizations (CCVO) Vice President of Programs and Operations Michael Grogan admitted that innovation is “the most overused word in the organizational lexicon these days.” According...

Let’s work together: The potential for cross-sectoral collaboration

When the Toronto Community Foundation (TCF) launched Playing for Keeps on August 16, it had the impressive backing of organizations and individuals from the private, public and nonprofit sectors. Leveraging the 2012 Ontario Summer Games and the 2015 Pan/Parapan American...

Nonprofits step up in the battle against bullying

It’s that time of year again. If you’re a parent of a school-aged child, things have become pretty hectic about now with the return to class for most kids this month. But the nerves kids feel as a result of...

For the public good: The pros and cons of going pro bono

In the ever-constrained nonprofit vernacular, there is perhaps no finer word than free. Or is there? A popular feature of the sector for years, pro bono services seem to be growing in popularity, as individual suppliers and established consultancies make...

Human Resources Q&A: Improving customer service

Our customer satisfaction surveys have been rating low for some time now. When we first noticed this, the organization introduced customer service training for all of our staff. Our staff express that they are more friendly and patient with clients...

Building a culture of innovation

The business world is abuzz with innovation. Why is it so important? In an increasingly crowded marketplace where new businesses pop up everyday, there is a need for companies to stay ahead of the competition and this is done through...
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