Red Cross Rapid testing program creates “peace of mind” for homeless shelter

On a cold day in March 2020, the Transition House Coalition of Northumberland was providing emergency shelter for 24 people, two more than they had beds for. The next day COVID-19 restrictions forced them to shut down, leaving two dozen people with nowhere...

Fostering wellbeing: How OASSIS provides meaningful mental health resources and recognizes the barriers to care

In the initial weeks following the onset of COVID-19’s spread, employers across the country had to respond swiftly to the restraints imposed by the pandemic. While no organizations were exempt from dealing with the crisis, the response from group benefit providers was doubly important. For...

A fine farewell: Eliminating a mitigation requirement for older employees

Job hunting is rarely easy. While some experts say that it may be easier to find a new job when you are currently working, either way, the process can be a grind. With steep competition today, applicants often go on three,...

Stop setting goals and do something more important first

Every year at this time, my clients tell me about the goals that their companies organizations are working on for the upcoming year and the resolutions that everyone is making.  Goals are important.  They help us connect to our vision, and, if done correctly, they can help us stay...

A New Approach to Increasing Board Equity, Diversity and Inclusion

In the second of Hercules’ labours, he challenges the Hydra – a nine-headed serpent who re-grows two heads for every one severed. For many NPO leaders, increasing equity, diversity and inclusion (EDI) in their organization has come to resemble this...

Expressing Thanks at Work: Better in Person or Text?

Is it better to express thanks to someone in person, in video, or text? Many people may have a belief that thanking someone in-person is ideally the best way.  However, with the past two years being predominantly a virtual work...

3 Ways to Say Thanks (at Work) Better and More Meaningfully

Your people are working hard. Times are challenging. And they are digging in and producing good work. You want to acknowledge this and thank them for their efforts. Specifically, you want to thank them individually for more impact. But you...

Expressing thanks at work: It’s good for you and for others

When was the last time someone said thank you at work? When have you last expressed thanks to someone else? How did it land? Was it meaningful? Or did it feel awkward? Expressing meaningful appreciation and acknowledgement can drive engagement,...

Six tips for successful executive director performance reviews

Let’s be honest: most people are not big fans of the annual performance review process - regardless of what side you are on. Managers typically see them as an inconvenience and employees tend to dread them. Add in awkward vibes...

Remedying psychological injury in the workplace 

Can an employee sue in court and claim WSIB benefits? Labour and employment lawyer Rishi Bandhu weighs in.  When stress-related injuries are caused by events in the workplace, an employee may be entitled to benefits under the Workplace Safety and Insurance Act (WSIA).  The legislation provides a compensation scheme, funded...
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