In the ever-constrained nonprofit vernacular, there is perhaps no finer word than free. Or is there? A popular feature of the sector for years, pro bono services seem to be growing in popularity, as individual suppliers and established consultancies make...
Since the earliest days of the internet, people have used it to solicit and organize groups of people to participate in projects in small ways. Called crowdsourcing, this process can be done by a number of ways, and for a...
I lead a federally incorporated nonprofit. What I should be doing now to prepare for the Canadian Nonprofit Corporations Act (CNCA) coming into effect? Please note I’m not a lawyer and you’ve asked about a legal matter. Even though the...
The consensus is in. “Measuring your impact can feel like a chore, but the long-term benefits vastly outweigh the short-term inconveniences,” says Sherry Ferronato, a community impact associate with the Calgary Foundation. She’s not alone in this thought process. Community...
Ring Ring. Ring Ring. “Hello?” [giant pause]... “Hello sir. My name is Andy. I’m calling on behalf of [insert name of business, polling company, charitable cause or foundation here]. Your contribution could save a life/a tree/a seal/the environment...” etc., etc....
Technology is changing the way we live, work and play – that much we know. But what if it also has the potential to transform how nonprofits demonstrate effectiveness, collaboration and transparency? What if technological innovations can improve the capacity...
Our customer satisfaction surveys have been rating low for some time now. When we first noticed this, the organization introduced customer service training for all of our staff. Our staff express that they are more friendly and patient with clients...
Canadians think charities have a long way to go when it comes to reporting fundraising expenses. A 2008 study by the Muttart Foundation called Talking About Charities found only one in four Canadians think charities do an excellent or good...
The business world is abuzz with innovation. Why is it so important? In an increasingly crowded marketplace where new businesses pop up everyday, there is a need for companies to stay ahead of the competition and this is done through...
Linda Graff’s voice grows firm as she insists that to use the term, court-mandated volunteering is to speak in contradictions. “Mandatory volunteering is an oxymoron. Volunteering is, by definition, voluntary,” she stresses. A long-time consultant in the in the nonprofit...
