Original Broadcast Date: September 17, 2026

Summary: Volunteer engagement is changing, and many organizations are rethinking how they recruit, support, and retain volunteers in a shifting landscape.  

In this Ask Me Anything session, Lori Gotlieb responds to your questions about the practical realities of volunteer engagement today. Drawing on her extensive experience in volunteer management, Lori offers insights, guidance, and real-world advice to help you strengthen your volunteer program. 

This session is designed for volunteer engagement professionals, nonprofit leaders, program staff, and anyone involved in recruiting, managing, or supporting volunteers. Join us for a practical conversation about what organizations can do to adapt, improve the volunteer experience, and build stronger, more sustainable volunteer engagement strategies. 

Explore the rest of what CharityVillage Volunteer Week has in store.

 

AMA recording

 

Resources from the session

Featuring

Lori Gotlieb is a volunteer management leadership expert and consultant, as well as an internationally published author and workshop facilitator and podcaster who has taught workshops to many diverse audiences, including Boards and Committees, Associations and Nonprofit organizations across North America.

Lori is a contributing author to the Volunteer Management Handbook, 2nd Edition as well as a subject matter expert guest on various podcasts in the nonprofit space. Lori has helped organizations with strategic planning, board and committee development, employee volunteerism, marketing volunteer programs, developing resource and learning centres, tools and resources for volunteer programs, and developing volunteer programs to name a few areas of expertise.

Lori was a recipient of the Linda Buchanan Award for Excellence in Volunteer Management. Lori continues to push the boundaries of traditional volunteer management through her writing and teaching and helping leaders of volunteers to build out exceptional volunteer programs. Website.

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