Volunteer Engagement

Involving clients in your volunteer program: Best practices

When homeless guests enter the Mustard Seed in Calgary Alberta, they receive more than coffee, a bagged lunch or a shaving kit. They receive a warm welcome from staff and from a volunteer who truly “gets” their situation. Like the guest, that volunteer has likely slept in the street that night. While there are benefits to nonprofits making use of volunteers who are also beneficiaries of the services provided, there are challenges as well.