Original Broadcast Date: September 10, 2026

Summary: In an era of shifting supporter expectations and unprecedented service demands, the core challenge of volunteer management is no longer a lack of community goodwill—it’s operational friction. Outdated, manual processes and lengthy onboarding delays are quietly driving passionate advocates away before they ever complete their first shift. Join Rosterfy and special guests as we pull back the curtain on modern volunteer recruitment and retention. In this interactive session, we will share exclusive benchmark data from recent nonprofit infrastructure studies and introduce practical frameworks from our new Volunteer Recruitment Playbook.

Discover how to transform your digital gateway, automate tedious administration, and design flexible, impact-driven onboarding journeys that volunteers eagerly complete.

Learning Objectives:

  1. Identify and audit friction points: Pinpoint the hidden bottlenecks in your current application and vetting pipeline that cause volunteer drop-off.
  2. Design for onboarding velocity: Optimize the speed and efficiency of the transition from “applied” to “ready to volunteer” without compromising on safety or compliance.
  3. Implement automation intelligently: Lean on digital workflows to automate manual administration while maintaining a warm, inclusive volunteer experience.
  4. Leverage sector benchmarks: Compare your program’s onboarding capacity, scheduling autonomy, and infrastructure maturity against recent data from across the Canadian nonprofit landscape.

Webinar recording

Webinar Resources

Webinar presenters

We’ve brought together two leaders in strategy and technology within the nonprofit sector for an insight-packed session on how modern volunteer programs are driving real-world impact.

Trevor Bobb, Solution Engineer at Rosterfy, will pull back the curtain on the technology side, demonstrating how leading organizations leverage automation and modern software to put their volunteer program goals into direct action.

Shannon Dority, Marketing Manager at Rosterfy, will lead the discussion on key volunteering trends and what they mean for service delivery, setting the stage for the practical solutions covered later in the session.

Completing the lineup is Betsey McFarland, Principal at Adisa. Adisa partners with organizations advancing positive change globally through strategic planning, leadership development, executive coaching, and volunteer engagement, helping clear the path to a better world.