How is your board doing? I bet I know the answer for most: they are over-extended, tired and burnt out. This past year, boards have been reliant on committees more than ever to get their work done. Committees provide structure...
I’m sure many of you shared the same thought over the past 20 months…thank goodness the pandemic arrived at a time where we had the internet and technology! Although some communities still struggle with internet connectivity, many of us felt...
On a cold day in March 2020, the Transition House Coalition of Northumberland was providing emergency shelter for 24 people, two more than they had beds for. The next day COVID-19 restrictions forced them to shut down, leaving two dozen people with nowhere...
In the initial weeks following the onset of COVID-19’s spread, employers across the country had to respond swiftly to the restraints imposed by the pandemic. While no organizations were exempt from dealing with the crisis, the response from group benefit providers was doubly important. For...
Every year at this time, my clients tell me about the goals that their companies organizations are working on for the upcoming year and the resolutions that everyone is making. Goals are important. They help us connect to our vision, and, if done correctly, they can help us stay...
In the second of Hercules’ labours, he challenges the Hydra – a nine-headed serpent who re-grows two heads for every one severed. For many NPO leaders, increasing equity, diversity and inclusion (EDI) in their organization has come to resemble this...
Is it better to express thanks to someone in person, in video, or text? Many people may have a belief that thanking someone in-person is ideally the best way. However, with the past two years being predominantly a virtual work...
Your people are working hard. Times are challenging. And they are digging in and producing good work. You want to acknowledge this and thank them for their efforts. Specifically, you want to thank them individually for more impact. But you...
When was the last time someone said thank you at work? When have you last expressed thanks to someone else? How did it land? Was it meaningful? Or did it feel awkward? Expressing meaningful appreciation and acknowledgement can drive engagement,...
Let’s be honest: most people are not big fans of the annual performance review process - regardless of what side you are on. Managers typically see them as an inconvenience and employees tend to dread them. Add in awkward vibes...
