The question: I am a manager with a nonprofit service organization. We have just completed our strategic planning retreat. I appreciate the process and the new initiatives that have been identified as a result, however I am uncertain about how...
Do you have any tips on how to develop an employee handbook to have processes and procedures in place so there’s consistency? A good place to start in the development of a handbook is to ask your people what information...
As a manager who has a lot on her plate and little time to accomplish it all, I have been told to delegate more to my team. I'm afraid of letting go and risking that someone else won't be able...
How do I manage workplace bullying in my organization? The following is a preventative approach to derailing workplace bullying behaviour. It requires strong leadership buy-in (at the executive or board level) that is supportive of the program, and recognition of...
I've been reading a lot about workplace bullying in the news lately, but I'm a little confused at the difference between a personality conflict and actual bullying. Can you provide specific examples of what actually constitutes workplace bullying? Workplace bullying...
I just finished reading a book entitled Re-engage: How America's Best Places to Work Inspire Extra Effort Through Extraordinary Engagement. It purports to point out the ways organizations can recreate engaged workplaces once the economy improves. It starts out well,...
With the cost of providing employee benefits increasing all the time, we're considering replacing some of the benefits that we offer to our employees with paid time off. Some people seem to like this idea, while others are opposed. What...
In our organization, we've been conducting exit interviews for about two years. When departing employees are asked why they're leaving, fully three quarters state that they've been offered more money elsewhere. But I know that our pay is competitive within...
I saw some results from a survey on workplace engagement levels. Apparently, 29% of employees reported that they were engaged with the work of their organizations. This doesn't strike me as being terribly high. With the emphasis that's been given...
I read recently about a spike in suicides in Europe that were apparently provoked by workplace troubles. Is this a recession issue, or is there something else going on? Yes and yes. The Economist, in its October 10, 2009 issue,...
