Hire to empower

So you've done your business process re-engineering; you've down-sized/right- sized/restructured (or whatever it's being called this month); you are now a flat organization; you are client-driven and all your employees are empowered team- workers. Oh, and by the way, all...

The role of metrics in the selection interview

Maximize the effectiveness of your interview questions After devouring a sumptuous feast of General Tao’s chicken at the Piment Rouge in downtown Montreal, my fortune cookie read: “The best prophet of the future is the past.” Talk about food for...

Human Resources Q&A: Common recruitment problems

In my organization we're having a problem hiring people who fit. Too often we bring in someone who seems to meet our criteria only to have to dismiss them later, or have them resign, because they're just not working out....

Before you think of recruiting for any position…nail the job requirement

Most recruiting that is done is considered urgent! Whenever we ask the question, “When would you like this position filled by”, the answer is invariably “yesterday”. There is pressure, therefore, to dive into the recruiting process without paying attention to...

Governance Q&A: Is it ethical to hire children of staff?

My nonprofit routinely hires the children of staff as summer students. Do you think this is ethical? Like any good ethics advisor, I often give answers of "it depends" because details matter, and I rarely have all the information. I...

Human Resources Q&A: What is the right salary?

Our board of directors recently approved the creation of a new position, and I have to staff it quickly. I don't want compensation to be a problem in bringing the right person in. How do I go about establishing an...

Human Resources Q&A: Job descriptions to find your ideal employee

I'm always in a quandary when it comes to writing a job description. If I keep it general, I get flooded with resumes from people who aren't qualified, and who I'm never going to hire. On the other hand, if...

Human Resources Q&A: Developing accurate job postings

Our efforts to recruit the right candidate for a position are hampered by the large number of resumes we often receive from people who clearly aren't qualified for the job. We have to scan these resumes, track them, and file...

Governance Q&A: Is it okay for family members to work or volunteer in the same organization?

Is it okay for family members to work or volunteer in the same organization? Recruiting our family members as volunteers has been part of nonprofit life from the start. They are often a wonderful source of time and expertise, willing...

Walking your talk: Hiring from within your client base

Many organizations exist to advocate for and support clients with disabilities, but some of these organizations take it one step further. They underscore their commitment by deliberately hiring from within their client or consumer base, and in doing so, have...
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