Nonprofits attract people who are inspired by the mission of their organization and who recognize organizations rely on staff who, as the cliché goes, give 110%. A certain degree of pitching in and working overtime as needed comes with the...
My executive director has recently been talking a lot about our organization's need for a retention strategy. It sounds like a make-work project to me - can you clarify why spending time on something like this would be important? The...
It’s almost impossible to talk about how engineering fits into the nonprofit world in Canada without some mention of Engineers Without Borders (EWB). In fact, almost every person I spoke with while researching my last story, Engineering a better world:...
Our customer satisfaction surveys have been rating low for some time now. When we first noticed this, the organization introduced customer service training for all of our staff. Our staff express that they are more friendly and patient with clients...
With Canada’s increasing diversity, employers are becoming more conscious about their hiring practices and the need to reflect the population served. They are also aware of their obligations under the Human Rights Code to have non-discriminatory hiring practices. However, women,...
It’s all about the money. Or is it? If you work for a nonprofit in Toronto or Ottawa, you’re earning, on average, a higher salary than people working in the rest of Canada. If your organization is affiliated, like a...
In your last article you listed several areas of HR where managers should receive training. Included in the list was diversity. Why is it important that managers receive diversity training? As organizations are serving more diverse populations and are hiring...
When 27-year-old Julie (*name has been changed) began working at the national organization that still employs her today, she had big dreams and an even bigger heart. “I was gung ho about it,” she says of jumping headfirst into nonprofit...
“Cracking the nut from different angles.” Those are the words Michelle Gauthier, vice-president, public policy and community engagement with Imagine Canada, used when asked what actions have taken place as a result of the HR priority area discussions at the...
It should come as no surprise that the Greater Toronto Area (GTA) is often classified as one of the most ethnically diverse urban centres in the world. Consisting of the central city of Toronto, along with four surrounding regional municipalities...
