It's the victim of reduced, short-term and unstable government funding and it's more accountable to its masters than ever before. It has suffered hits that have taken a toll on employees and led to constant turnover and the need for...
One of my goals this year is to improve my communication skills. Do you have any tips to help me with this? One of the biggest differences between good communicators and poor communicators is the ability to listen. Most of...
Are you a "tell it like it is" guy? Are you a "get the job done" gal? Or, are you a bully? Most office bullies are completely unaware that their behaviour is being perceived as bullying. Roy Johnson, founder and...
Something of a sector buzzword, employee burnout remains a perplexing phenomenon. The 1970s-coined Maslach Burnout Inventory (MBI) defines it as emotional exhaustion, depersonalization and a reduced sense of personal accomplishment. Heavy workloads and stress put employees in all sectors at...
Talented managers in the nonprofit sector are in short supply — or so they tell me. Yet I talk daily to people with excellent qualities, abilities and education who are interested in nonprofit careers. What's really going on here? On...
My employer just asked me to complete a questionnaire about my job. Some of my answers will show that the job isn’t conducted the way it was several years ago when I started and I am concerned that my job...
These were Governor General David Johnston's words of advice to the nearly 500 delegates at the National Summit for the Charitable and Nonprofit Sector. While the anecdote recalled his own experience as a child playing hockey, His Excellency set the...
Conflict is well defined by the Chinese proverb that says there are three truths: your truth, my truth, and the truth. Conflict can play out with co-workers, in boardrooms, among volunteers, at annual meetings with members, and in working relationships...
It's not unusual for people in the nonprofit sector to take extended leaves of absences from their jobs. While the most obvious reason may be for the birth of a child, an increasing number of people in the sector are...
I am often asked to be a reference for staff or to provide a reference letter. Recently I was asked to provide a reference for a staff member who was difficult to work with. Should I be careful about what...

