Recruitment and retention: There’s no R & R about it!

People are an organization’s greatest asset. It doesn’t make any difference whether the mission is to raise awareness on an issue or to provide food for the hungry. An organization is only as good as the people who are doing...

Human Resources Q&A: Engagement versus satisfaction

I just finished reading a book entitled Re-engage: How America's Best Places to Work Inspire Extra Effort Through Extraordinary Engagement. It purports to point out the ways organizations can recreate engaged workplaces once the economy improves. It starts out well,...

Six tips to keep your team motivated

It’s no surprise that employees in the nonprofit sector are generally paid less than their contemporaries in the private and public sectors. While we’d like to believe the sector’s employees are equally motivated by salary as they are by the...

Demonstrating worth and value through daily recognition and rewards

In our efforts to ensure we are matching wage and benefit levels to others in the industry and remaining competitive on the salary front, we often forget that daily recognition and rewards influence the morale and engagement of our workforce...

Human Resources Q&A: Pushing and pulling – why people change jobs

In our organization, we've been conducting exit interviews for about two years. When departing employees are asked why they're leaving, fully three quarters state that they've been offered more money elsewhere. But I know that our pay is competitive within...

It will cost you $4,000 to replace just one $8 per hour, full-time employee

When an employee leaves an organization they incur both indirect and direct costs. Direct costs include separation, vacancy, replacement, and training expenses. In addition, there is a performance differential: The difference in productivity between those who leave and their replacements....

Talk from the top: Keeping the love alive

In the Talk from the top series, Ottawa business executives share some of their expert advice and insights on human resource issues. This month's topic is keeping the love alive. Three executives explain what they do to keep passionate about...

Human Resources Q&A: Recognizing superior talent

Last month I attended a conference where you spoke on the topic of employee retention and engagement. You emphasized the need to identify key employees (talent) and to treat them differently from other employees, making sure to recognize their superior...

What exactly is employee engagement?

Hundreds of human resource consulting firms tout the benefits of employee engagement leading to higher levels of productivity, profitability and lower turnover rates. Gallup has done extensive research with thousands of work groups outlining the conditions that create a highly...

Governance Q&A: Are staff layoffs an ethical option?

Given the economic downturn, it looks as if our fundraising will fall short. My board wants me to be proactive and start letting staff go. Our services are important to the community, so we want to survive. Are staff layoffs...
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