We’ve all gone out for lunch and complained about our bosses – “Oh, my boss is such a psychopath,” we say. Usually, this kind of gripe is just a means of letting off steam after a frustrating encounter, but sometimes...
Sometimes our work environments make it seem like we've never left high school. Cliques develop, groups grow insular and it becomes nearly impossible to cross the divide. Whether it's a nonprofit organization or for-profit company, it's not unusual for employees...
Overtime anyone? Employers and employees in both the for-profit and nonprofit sectors around the world are struggling with increasing work demands that often spill into personal time outside the office. While the notion that work life and personal life are...
A million years ago when I went to university, I graduated debt free, thanks to summer and part-time jobs, frugal living, a one-time gift from my parents and a small scholarship. Not so easy for today’s graduates whose tuition increases...
Nonprofits attract people who are inspired by the mission of their organization and who recognize organizations rely on staff who, as the cliché goes, give 110%. A certain degree of pitching in and working overtime as needed comes with the...
Our customer satisfaction surveys have been rating low for some time now. When we first noticed this, the organization introduced customer service training for all of our staff. Our staff express that they are more friendly and patient with clients...
With Canada’s increasing diversity, employers are becoming more conscious about their hiring practices and the need to reflect the population served. They are also aware of their obligations under the Human Rights Code to have non-discriminatory hiring practices. However, women,...
It’s all about the money. Or is it? If you work for a nonprofit in Toronto or Ottawa, you’re earning, on average, a higher salary than people working in the rest of Canada. If your organization is affiliated, like a...
In your last article you listed several areas of HR where managers should receive training. Included in the list was diversity. Why is it important that managers receive diversity training? As organizations are serving more diverse populations and are hiring...
When 27-year-old Julie (*name has been changed) began working at the national organization that still employs her today, she had big dreams and an even bigger heart. “I was gung ho about it,” she says of jumping headfirst into nonprofit...
