From conflict to clarity: De-escalating confrontational calls

Editor's Note: If you'd like to learn more about how to deal with difficult clients or customers, check out our self-paced, online course that covers this topic in detail. Have you ever answered your workplace phone, only to be met...

CharityVillage Connects: Navigating the Stormy Waters of Political Uncertainty: Government Relations for Nonprofits

With elections happening across the provinces and the potential for a federal election at any time, how to navigate political change is top of mind for many nonprofit leaders. How can your organization engage in government relations, lobby for social...

CharityVillage Connects: Celebrating the 2024 CharityVillage Award Winners

Join us in celebrating the 2024 winners of the CharityVillage Awards! These winners were announced on November 20, 2024, at our annual conference, and now is your chance to hear more about their exceptional achievements. With winners in categories such...

CharityVillage Connects: Accessible Workplaces: Is the Canadian Nonprofit Sector Falling Behind?

According to the 2022 Canadian Survey on Disability, the employment rate for persons with disabilities currently sits at 62%. While this figure has risen in recent years, it’s clear that more work can be done to create more inclusive and...

CharityVillage Connects: Succession Crisis: Is the Nonprofit Sector Ready?

The challenges around leadership succession that the nonprofit sector is currently facing are nothing new. Back in 2019, the Senate Report, “Catalyst for Change: A Roadmap to a Stronger Charitable Sector” highlighted the issue and made recommendations calling on the...

Can a focus on Decent Work lower turnover and make nonprofit workers happier? An interview with Pamela Uppal-Sandhu

Our recent CharityVillage Connects podcast episode explores the issue of job satisfaction in the nonprofit sector, with a new report, Burden of Care: Addressing Challenges in Employment in the Nonprofit Sector, indicating that job satisfaction amongst nonprofit workers is lower...

Discover the 3-step framework for non-icky disciplinary talks

This article was previously published by Kathy Archer, Leadership Development Coach, and is reprinted with permission. As a nonprofit leader, nurturing your team's development is critical. However, it's not just about occasional chats or random feedback. Nor is it about only talking...

CharityVillage Connects: Dissatisfied and Disillusioned: Nonprofit Professionals are Unhappy at Work

A new report has highlighted a disturbing and perhaps surprising finding: Job satisfaction in the nonprofit sector appears to be lower than in either the private or public sector. In a sector that focuses on meaningful work, what is driving...

What are the root causes of burnout?

This article is an excerpt from our recent webinar, Burnout in the Nonprofit Sector: What you need to know, presented by Rensia Melles. Click here to view the full webinar recording and access all the additional resources. We want to...

Essential HR resources for workplace harassment investigations in nonprofits

Running a nonprofit is a constant juggle: raising funds, managing programs, and making a real difference. The last thing you need is a workplace harassment complaint landing on your desk. Let's face it, it’s concerning and stressful, time-consuming, and can...
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