Branding: The view from the inside

Branding is a hot topic and there have been plenty of stories written about the “why” and “how” of branding. Less has been written about the “so what”? As in, so what difference does branding make to those on the...

Let their fingers do the walking: Organizing your content online

Because we know that the vast majority of your online audience will scan your pages, clicking on links that catch their attention, skipping through your navigation with a predisposition to consume only half of the written material they otherwise would...

Quest for Success: Cause-related marketing and the desire to do good

When and her partner invented EVE’s Quest - an innovative new board game - in the fall of 2005, they definitely had their work cut out for them. Designed to give women a voice the creators felt was lacking in...

User-centric writing: It’s not about you

We often associate a user-centric or an audience-centric approach online in terms of design, navigation, and the usability of online tools. User-centric content adopts the same approach as user-centric design, stressing the needs of the end-user first and foremost. That...

The ‘how-to’ of public policy engagement

It's safe to say that most organizations in the voluntary sector keep close tabs on what goes on in government. Whenever policy is made, or is slated to come down the pike, it affects the greater social landscape, and by...

Navigating your content online

This column is a second in the series Content is King Online, which takes a look at how this generation of the Internet centres around content. Specifically, content has migrated to the core of our online experience as online tools...
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