A rapidly aging Canadian workforce, coupled with a decline in birth rates, creates a looming challenge for employers across job sectors — that of replacing retirees. In the nonprofit world, where limited funds and job insecurity are inevitable, the mean age...
Confronting performance issues is an area of responsibility that makes many managers uncomfortable. A common theme in leadership development programs and in assessments, it frequently comes up as one of the top areas needing enhancement. Having a strong foundation in...
When Erick came to Canada, he had a master's degree in psychology from an American university and over 10 years of experience in community work. He says now that he also had a "false sense of confidence" in his expectation...
Do you have any tips on how to develop an employee handbook to have processes and procedures in place so there’s consistency? A good place to start in the development of a handbook is to ask your people what information...
How do I manage workplace bullying in my organization? The following is a preventative approach to derailing workplace bullying behaviour. It requires strong leadership buy-in (at the executive or board level) that is supportive of the program, and recognition of...
I've been reading a lot about workplace bullying in the news lately, but I'm a little confused at the difference between a personality conflict and actual bullying. Can you provide specific examples of what actually constitutes workplace bullying? Workplace bullying...
I work in a small office for a not-for-profit organization, and I like my job, but I work right next to someone who is VERY unhappy with her life. I have noticed over the past few months that I am...
I saw some results from a survey on workplace engagement levels. Apparently, 29% of employees reported that they were engaged with the work of their organizations. This doesn't strike me as being terribly high. With the emphasis that's been given...
Most organizations are not at the stage of seeing paid and unpaid staff as a "team" to accomplish the mission/goals of the organization. If they did, many of the challenges that are centered on volunteer-staff relations might not exist. Here...
I read recently about a spike in suicides in Europe that were apparently provoked by workplace troubles. Is this a recession issue, or is there something else going on? Yes and yes. The Economist, in its October 10, 2009 issue,...
