The latest research in neuroscience is highlighting the importance of building strength in our physical bodies to improve the sharpness of our minds. In fact, there is compelling evidence that mind and body are so absolutely intertwined that it has...
An employee produced a note from a doctor and requested "disability accommodation" requiring me to reassign work between several employees. I know of someone with the same disability who thinks the work is doable, and wonder if this employee is...
What percentage of Canada’s voluntary/nonprofit sector workforce do you think identify themselves as white/Caucasian? Would you say (a) 22% (b) 78% or (c) 89%? The answer is (c) according to the recent Canada-wide survey of nonprofit employees conducted by Ipsos...
Can you tell me if there are generational differences when it comes to employee engagement? Some people insist that there are, while others say that engagers at work span the generations and are common to them. What an excellent question!...
Build understanding and collaboration: Paid staff are respected and are empowered to fully participate in planning, decision-making and management related to volunteer involvement. There is a conscious, active effort to reduce the boundaries and increase the teamwork between paid and...
How many of you head into work each day feeling less-than-enthused, bone-tired before you even get to the office, and anxious about having to face both your boss and that endless pile of paperwork on your desk? If that sounds...
All of us, at some point in our working lives, will encounter and have to deal with difficult or irate clients. In the community and social services sector, frontline counsellors often encounter difficult clients on a regular basis. We see...
My nonprofit routinely hires the children of staff as summer students. Do you think this is ethical? Like any good ethics advisor, I often give answers of "it depends" because details matter, and I rarely have all the information. I...
When hiring a person with a disability, it is very important that human resource managers be aware of the job accommodation needs of potential employees. These job accommodation needs vary depending on the specific needs of the individual, as no...
Having worked with more than ten not-for-profit organizations as a paid staff person, and thereafter with over 50 as a consultant, I have learned valuable lessons about how to deal with difficult people (replace with members, volunteer, donors, as applicable)....

