Are you ready for a crisis?

Toyota, Tiger Woods and the Roman Catholic Church got us all thinking and talking about crisis in recent years. Public relations analysts everywhere are ready to comment across the media on how such crises are handled. The stakes are high...

Do you need to hire an outside marketing agency?

You know you can't do it all. And you know that there is a lot of talent out there who could really help your nonprofit market and communicate itself. But you hesitate. There's a concern about spending too much money....

Understanding what nonprofits do

In an earlier article on The Characteristics of Executive Leadership, I outlined what employees in the nonprofit sector do. But what do nonprofit organizations do? First, two observations: Observation one is that many nonprofit organizations feel they are unique. Board...

Word of mouth marketing

One of the most rewarding and cost-effective marketing campaigns I've ever done was one in which the stakeholders carried the message. I created a campaign that asked hospital donors and the public to send in their stories about why they...

Governance Q&A: Misrepresentation on social media

I want to have lots of people hear good things about my cause, and become supporters, and I have a brother in a similar situation with a different cause. I want to ask all our friends to "like" each other’s...

How to write the perfect fundraising letter

You know you have a good cause worthy of support, but writing a fundraising letter that convinces potential donors of this is not always easy. In order to help, we've brought together some of the best strategies to help you...
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