Why is volunteer recognition so important? Why do we leave it to once a year to recognize our volunteers? How can we make a difference throughout the year? These are key questions we should be asking ourselves as we plan for the coming year.
Articles
Re-Act: How will the CNCA affect you?
The Canada Not-for-profit Corporations Act (CNCA) finally received Royal Assent on June 23, 2009 and came into force on October 17, 2011. Though still early for any far-reaching conclusions in terms of impact and implications, some changes are worth a preliminary mention.
Due diligence in foreign charity aid
Back in 2010, the Canada Revenue Agency (CRA) released new charity guidance entitled Canadian Registered Charities Carrying out Activities Outside Canada. As the title implies, it has to do with how organizations can legally allocate funding for charitable work outside of Canada, as organizations are prohibited from simply funnelling donor dollars from the Great White North to a foreign-operated charity or NGO, even if that organization shares the same mission and vision as the Canadian one.
Human Resources Q&A: Providing references
Many organizations are understandably nervous about providing references for staff – especially if they have something negative to say. Find out how to properly handle references in this article.
Staff retreats on a shoestring
For the typically cash-strapped nonprofit, a staff retreat can seem like a luxury, reserved for private companies with revenue to spare. But organizing a staff retreat on a budget is not only feasible, some executive directors argue it’s a necessary and integral component of long-term strategic planning.
Knowing what’s right and failing to do it
Volunteers and staff have all experienced a wayward member who is considered the loose cannon in the organization, known for wreaking havoc on boards and committees. By not addressing the issues caused by this person, you may be putting your organization at risk.
Job posting success: 12 tips from the experts
Creating a great job posting is one of the first steps in a successful hiring process. A well-crafted job ad will not only attract the right quality of candidates for the job, but will also increase the likelihood that applicants will be a good fit with your organization’s culture and values, making selecting the right candidate that much easier for you.
Governance Q&A: Should nonprofits serve alcohol?
A reader wonders whether an organization should foot the bill for alcohol served at staff retreats and events.
Beyond the premiums: Understanding nonprofit insurance
All nonprofits have administrative tasks that need to be taken care of, and one that is absolutely a necessity is insurance. There are four major factors that influence your insurance premium. Here they are in no particular order.
Microgiving: Small acts lead to big successes
Can a few dollars produce significant impact? And by a few we mean very little. Because that’s the idea behind microgiving, a relatively new approach to fundraising that asks multiple donors to cough up small amounts of cash to support a cause.
Generous to a vault: Taking your proposal to the bank
Sooner or later, your nonprofit will consider approaching a bank for support, sponsorship or a donation. To help you save time, CharityVillage® has compiled a list of Canada’s five major banks, how they focus their funding, what they don’t fund, how to apply and how long you should expect to wait for a response.
Eleven Facebook pages best practices for nonprofits
Facebook is the second most visited website in the world and is reshaping the Internet as we know it with every passing day, yet many nonprofits still relegate their Facebook Page to volunteers and interns who have no background in online communications or fundraising. However well-intentioned these people may be, that has led to some poorly executed Facebook campaigns.
Running a successful capital campaign
A recent KCI survey demonstrated that the programs showing the greatest growth in the past five years were major gifts and planned giving. “Capital campaigns are on the rise,” confirms Karen Willson, senior vice president of KCI Philanthropy. Despite what seems like a challenging time to ask for money, the consensus among those running campaigns is that there’s no time like the present. So long as there’s a need, it must be addressed.
Volunteering your way to employment
For a long time now, the adopted viewpoint in the nonprofit sector is that volunteering is the best route to a job. Anecdotal evidence affirms the truth in that statement. But how does that overarching goal fall in line with organizational objectives? Is it helpful or detrimental?
How to design and evaluate your mentoring program
Good mentorship program design and matching is crucial to the effectiveness of mentorship relationships. Not only does good design lead to good outcomes, bad design can lead to worse outcomes than not having a mentorship program at all.
Lobbying tips from the experts
For many nonprofits, the mere thought of approaching a government body for any kind of “ask” can be daunting. Yet lobbying can be an essential part of a nonprofit’s work in reaching its goals. Those in the sector should at least know the basics on how it gets done, and how to properly conduct oneself while doing it.
You can’t mine what you don’t have! Collecting and storing your donor data
Many organizations, and many more than we would like to think, have not managed their donor information well or with an eye to the future. In fact, they have placed their organization at risk due to the loss of valuable data.
Career Q&A: Questions for interviewees
How to ask the right questions at the end of a job interview.
Involving clients in your volunteer program: Best practices
When homeless guests enter the Mustard Seed in Calgary Alberta, they receive more than coffee, a bagged lunch or a shaving kit. They receive a warm welcome from staff and from a volunteer who truly “gets” their situation. Like the guest, that volunteer has likely slept in the street that night. While there are benefits to nonprofits making use of volunteers who are also beneficiaries of the services provided, there are challenges as well.
Evaluation: Your tool to volunteer program success
This article describes a comprehensive and multi-faceted approach to volunteer program evaluation.
Human Resources Q&A: Workplace wellness and emotional intelligence
HR Q&A: Workplace wellness and emotional intelligence.
Is your organization ready for a mentorship program?
This is the second in a hands-on, three part series on mentoring programs. The first article provided an overview of mentorship programs and their benefits, along with activities to help you start thinking about your own program.
The path to executive leadership
If you're wanting a career in nonprofit executive leadership, this article is a must read.
Governance Q&A: Should boards recommend candidates for election?
A reader wonders whether it is ethical for a nonprofit organization’s board of directors to recommend candidates to fill vacancies.
Not a standard revolution
Imagine Canada’s reaction to the recently proposed Bill C-470 that would seek to cap charitable salaries.
Developing a mentoring program at your nonprofit
Is your organization interested in starting a mentorship program? This first article in a three-part series addresses how mentorship programs benefit organizations and their employees.
Best practices for promoting your fundraiser online
This article walks through tips for promoting your fundraising event online.
Fundraising Q&A: When a donor turns down a major gift opportunity
What do you do once a major donor turns down a gift proposal?
Getting ready for gala season
Organizing a fundraising gala is not getting any easier. Aside from the fallout of an unpredictable economy that keeps previously generous hands firmly in pockets, any number of unexpected hurdles can suddenly appear on the scene.
How to build trust in collaboratives
This article describes typical pitfalls when developing inter-organizational collaboratives and how to overcome them.
The four pillars of HR governance
This article outlines the foundations necessary for effective HR governance.
Women and work in the nonprofit sector
Many women were a-twitter when data released from the 2011 Canadian Nonprofit Sector Compensation and Benefits Survey showed men earning more than women in the top five out of six job levels.
Career Q&A: Terminated during probation
If you've been let go during your probation period, how do you address this in your job search?
Policies and procedures: The foundation of a successful volunteer program
This article outlines why it is imperative to have policies and procedures when working with volunteers and helps you get started with designing your own.
Human Resources Q&A: An inappropriate Facebook post
I was recently surfing Facebook and saw that a former staff’s page not only implied they still worked at this organization, but wildly inflated their job title. What can the organization do?
Internships and the law: What you need to know
Does your nonprofit use interns? If so, here’s a question your human-resources managers need to be asking: Is your internship program potentially exposing your organization to legal action?
Implementing a strategic plan
This article offers advice for overcoming typical stumbling blocks to the effective implementation of a strategic plan.
Governance Q&A: Can staff be forced into shared service agreements?
Can my nonprofit make me serve another organization without my consent?
Capitalize on your knowledge
This article shows ways your organization can generate revenue through the development and sales of information products.
Making the $10K jump
Imagine seeing a job advertised that is similar to yours — only the salary listed is five to ten thousand dollars more than what you are making in your current role. The million dollar question is: should you make the $10K leap?
It’s a fact: Happy staff are loyal staff
When nonprofits and charities consider employee remuneration, limited revenues and smaller operating budgets often hamstring them. This can lead to high employee turnover rates.
Ten tips to get the most out of your email newsletters
Here are ten tips to help you make your email newsletters more engaging and more effective.
Driven to give: Reducing the barriers to online giving
This article walks through various considerations when choosing an online platform for accepting donations.
It’s a juggling act: Nonprofit staff and their multiple roles
“I’m a marketer. And a fundraiser. And a volunteer coordinator. And a case manager. And…” Margot Cudmore is certainly a busy woman. As the events manager for Knights of Columbus in Oakville, Ontario, Cudmore is in charge of sales, marketing, promotions, planning, volunteer coordination, health and safety, procuring liquor licenses, inventory and client management. This laundry list of responsibilities is enough to induce panic in the calmest of employees, but Cudmore takes it all in stride.
Small town, big festival
This summer we’ve been looking at how cultural nonprofit organizations are running arts festivals across the country. This month, we venture to Charlottetown, PEI, to explore the emergence of a brand new festival called Art In the Open, taking place on Saturday, August 27, from 4 p.m. until midnight.
Fundraising Q&A: Asking a friend for a major gift: Part two
This article helps you overcome the fear of asking a friend for a donation by outlining the six (not so big) secrets of major gifts.
Creating your five-year career plan
Career goals change at different phases of life but regardless of where you are in your career journey, many experts recommend developing a five-year career plan: this offers enough time to meet significant objectives without it becoming too overwhelming or impossible to project.
Asking the right question
This article shows why problems would be more easily solved if managers only asked the right questions.
Compensation: The inside scoop on nonprofit payrolls
If you’re working at a Canadian nonprofit, chances are your compensation is modest compared to others working at for-profit companies. But how does your remuneration stack up against others in similar positions within the sector?
Rise of the hybrid: Walking the (hybrid) walk
Here we outline three examples of hybrids,and proof that the simple organizational labels we have used for years just aren’t going to stick anymore.

